By visiting the French website or any other websites managed by French or its affiliates, you agree to the practices described in the privacy notice. If you do not agree to the terms of this publication, please do not use this site. Each time you use this site, you should review the date of the privacy notice (as described above) and review any changes that have occurred since your last visit. Like all e-commerce sites, we collect personal information from you.

We at French are well aware of the value of privacy for you and we hope that you keep your information confidential, so we are committed to protecting the privacy of any personal information provided to us. This Privacy Policy generally explains how we manage your personal information and protect your privacy.

What personal information do we collect and store?

In order for us to provide you with services, we may ask for some personal data, such as name, address, phone number or email. Personal information is collected when you create an account with us, when you place an order on the website, or when you communicate with any of our departments, such as customer service, sales or technical support, through the website, telephone, e-mail or fax. Some examples where we may need your personal information are advance reservations, home delivery, competitions and offers and when you subscribe to the French website newsletter.

French takes all measures to ensure that your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently remove personal information when it is no longer needed and the types of measures we take vary with the type of information, How to collect and store it.

In general, you are under no obligation to provide us with the information we request. If you choose to withhold this information, however, we may not be able to provide you with services and goods that depend on the collection of this information.

Collect information and what do we do with it?

We respect your privacy. Any personal information collected about you will be used and disclosed by us in order to provide you with the services you requested, or to enable us to carry out our work as suppliers of goods, such as:

Providing our services.

Respond to your inquiries.

Personalize users' experience, measure interest in our services, and inform users about services and updates.

Handling orders, deliveries and payments.

Delivering marketing and promotional offers to you.

Update our records and maintain your accounts with us.

Enabling third parties to carry out technical, logistical or other tasks on our behalf. Every time we use your personal information for advertising purposes such as: promotions, surveys and newsletters, we will give you the opportunity to refuse any further information from us to disclose your personal information.

iCAT treats information with strict confidentiality and does not and will not disclose or exchange such confidential information to/with any third party.

The privacy of our customers is very important to us, so we do not and will not sell or rent this information at any time to third parties without the express consent of our customers.

We may from time to time be required to disclose users' personal information to government, law enforcement agencies or our regulators, but we will do so only under appropriate authority.

reserves the right to use this personal information in any investigation or judicial proceedings relating to fraud on account of such transactions during the period during which French retains this information.

We may also disclose personal information to enforce our policies, respond to claims that a posting or other content violates the rights of others, or protect anyone's rights, property, or safety.

We may also share personal information with our affiliates who help detect or prevent potential illegal acts and provide shared services (our affiliates will only deal with users we ask them to) store and secure your personal information.

We are committed to maintaining the confidentiality of the information you provide to us, and we will take all necessary precautions and measures to protect your personal information. Our electronic information systems are password protected to prevent unauthorized access. We have adopted security measures in an attempt to protect personal information from loss, misuse or alteration while it is under our control. Our employees are trained and committed to protecting the privacy of your personal information.

All details of credit/debit cards and personal information will not be stored, sold, shared, or rented to any third party.

In order to maintain this protection, we caution you not to provide your password to anyone. We recommend that if you share your computer with other people, you can close the browser window when your session is complete, and log out of your account if you share your computer with someone else or use your computer in a public place.

If you believe that your password may be misused, please notify us immediately.

Correcting and removing/opting out of your information:

If the name, email, phone number or any other personal information changes, you can update, correct or delete it by going to your personal account under the heading “My Account”. You can ask us and we will amend any personal information that is inaccurate, incomplete or outdated. You can contact us directly or send an e-mail to info@alfaransya.ae. In addition, if you no longer want to receive messages from us, you can withdraw by sending an e-mail to info@ alfransya.ae or by clicking on the unsubscribe link in any of the marketing messages you receive from us.

Children and privacy:

This website is for general audiences and is not directed to persons under the age of 18. We will not collect personal information from persons under the age of 18 without parental consent. If you are under the age of 18, please do not provide us with any personal information of any kind. If we become aware that a user is under the age of 18 and has provided personal information without parental consent, we will remove the personal information from our files. We realize that persons under the age of 18 will not fully understand the provisions of this Privacy Policy or make informed decisions about the choices made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be aware of the sites their children visit. French does not sell products to persons under the age of 18. If you are under the age of 18, you will need to obtain parental consent to purchase from the site.

Third party advertisers and external links:

We maintain our relationship with our third-party companies, and therefore the site may contain some links to other sites. Although we will not be able to control the activities undertaken by these parties, you can be assured that we will stop dealing with these companies if we find any offensive activity such as spam, trademark infringement or illegal activities. French is not responsible for the practices of... For the privacy or content of any other website besides ours.

Privacy Policy Reviews:

From time to time it may be necessary for us to amend the Privacy Policy, and therefore we reserve the right to review it, and we strongly suggest that you visit and review our Privacy Policy periodically to ensure that you understand how the information you provide will be used. However, you can be confident that any changes will be in accordance with the General Privacy Law and the National Privacy Principles.

Limitations on liability:

Neither French nor its affiliates, nor any party involved in creating the Site shall be liable in any way for any incidental, consequential, indirect, special or punitive damages arising from your access to, use of, or inability to use the Site or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line or system failure (including loss of profits, loss of business or data, business interruption and damages arising from inaccuracy of information, inconvenience, delay or Loss of use of the site) and the foregoing limitations, whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if French, its subsidiaries, or any other party has been advised of the possibility of such damages.

If you want to contact us or provide your feedback. We are always there. In fact, it is our pleasure to hear from our valued customers. Please do not hesitate to contact our customer service team via email info@alfransya.ae